LukeRyan

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I'm Luke, a creative who leads teams, ideas, and brands to where form meets function.*

* also, ADHD, gay, and mostly blind (well, −2.50).

Brands I've worked with
Westpac
St.George
Bank of Melbourne
BankSA
BlueScope
Zambrero
McDonald's
One NZ
Woolworths
Fonterra
DairyNZ
Air New Zealand
Audi
AA Insurance
KidsCan
Heart Department
The Renovation Mentor
Westpac
St.George
Bank of Melbourne
BankSA
BlueScope
Zambrero
McDonald's
One NZ
Woolworths
Fonterra
DairyNZ
Air New Zealand
Audi
AA Insurance
KidsCan
Heart Department
The Renovation Mentor

Work that works.

01 Selected work · CX Lavender
St.George × CX Lavender Copywriting · Concept · OOH
Sydney / 2024 View case study ↗
St.George 'Value lives here' social media post with friendly dragon
St.George 'Value lives here' OOH
St.George 'Value lives here' transit ad
Value Lives Here St.George Bank · OOH, social, integrated. 2024

Redefining St.George as the home of value.

After three years of silence, St.George didn't need another home loan ad. They needed a comeback. We gave their most iconic asset (Little Dragon) something he'd never had before: a home. A simple idea that turned a functional home loan package into a moment of brand love. The platform rolled out nationally across OOH, retail, social and CRM, reframing value from a rate into something more human—a place to put down roots. It became an unmissable presence on streets and screens, driving a massive lift in engagement and applications.

Westpac × CX Lavender Copywriting · Naming · Brand voice
National launch · 2024 View case study ↗
Westpac Rewards 'Bursting with the good stuff' OOH
Westpac Rewards in-app experience: 'Discover the benefits, Nina'
Westpac Rewards Westpac · Concept, naming, brand voice, integrated launch 2024

Building a loyalty sub-brand that's bursting with the good stuff.

Most banking rewards feel like points purgatory—flat, functional, and forgettable. So instead of launching another safe loyalty scheme, we came bursting onto the scene with something different: a name, a voice and a world designed to bring energy back to everyday spend.

From coffee to groceries to late-night pizza, we made rewards feel immediate, tangible and a little more fun—not something you save, but something you feel. The platform rolled out nationally across OOH, digital, in-app and CRM, right down to personalised in-app moments—all led by a hero line that actually delivered on its promise.

One NZ brand visual: three native flowers — individual growth, collective responsibility, stronger together — illuminated against black, representing Vodafone's transformation into One NZ. One NZ flower card system — Harakeke, Kōwhai, Kānuka, Pōhutukawa and Koromiko cards on textured paper, each pairing the native flower with an abstract dot-spoke pattern derived from it. One NZ launch-day environment: 'Kia ora. Join us at the Greenhouse for Day one' branded space with kowhai-flower 3D imagery.
One NZ · Vodafone coming home Copywriting · Brand launch · Films

One team, one home, one NZ.

7 films · internal launch experience 2023
Designing a journey of transformation. One NZ (formerly Vodafone) · Employee brand launch 2023

How we brought Vodafone all the way home.

Vodafone was becoming One NZ — and its people had to believe it before the country ever did. We turned a one-day onboarding into a 100-day experience, with seven department films, an internal launch day, and a brand rooted in the nature of Aotearoa itself, so every new starter arrived into the brand feeling like they were part of it, not just joining it.

Go Dairy hero visual: 'Time to go dairy.' headline in white serif on bright green field with bold yellow wayfinding arrows pointing into the brand. Go Dairy in-situ: a young farm-hand stepping into a field next to the line 'Go for better workmates' in the brand's signature directional arrow style. Go Dairy social-feed mosaic: dozens of phone screens filled with campaign creative — 'Go for a job, find a home', '2,500 Farm Assistant jobs available now', 'Open to everyone' — across green, orange and yellow tiles.
DairyNZ · Recruitment Copywriting · Naming · Brand

Time to go dairy.

8M+ impressions · 96K clicks 2022
Go Dairy DairyNZ · Farm-hand recruitment 2022

How we told paralysed 18–25s to just pick a lane.

Thousands of no-experience-required farm-hand roles were going unfilled while city kids sat frozen by too much career choice. So we built a fluid, frictionless recruitment brand that literally gave them direction — Just Go Dairy — and pointed them straight at the jobs they didn't know they wanted. 8M+ impressions, 96K clicks.

Danger in Disguise campaign installation: three Fonterra workplace-safety posters mounted on a wall, each pairing factory machinery with hidden animals — meerkats, snake, leopard — under the lines 'Watch out for deceptive dangers,' 'Look out for danger in disguise,' 'Keep an eye out for hidden hazards.' Two Danger in Disguise posters mounted in a Fonterra meeting room: 'Hazards can hide in plain sight' with a shark fin emerging from a factory pipe, and 'Heavy hazards can hide in plain sight' with a hippo lurking among stacked milk-powder bags. Danger in Disguise OOH detail: a hippo standing beside a factory door under the line 'Heavy hazards can hide in plain sight. Stay aware, take care.'
Fonterra · Workplace safety Copywriting · Concept · Campaign

Danger, in disguise.

Internal · 100s of sites 2023
Danger In Disguise Fonterra · Health & safety campaign 2023

How we made the most boring object in a factory impossible to ignore.

Across hundreds of milk-processing sites, Fonterra's biggest risk wasn't the machinery — it was familiarity. A campaign that caught the peril hidden in the most everyday objects and made it impossible to unsee, running internally across every site to keep wits sharper than the hazards.

Brands I've built.

02 Independent · Naming, strategy, voice
Heart Department key visual — HEART DEPARTMENT wordmark in brand red on textured navy, with the line 'Because shit content is heartless.'
Heart Department in-situ poster — a person holds an 'EVERYTHING'S NOTHING / AND NOTHING IS OURS' brand poster against a graffitied alley wall, with the all-seeing-eye-and-pyramid mark front and centre.
Heart Department brand mascot — a flaming red heart character with arms and legs standing defiantly on a deep navy field, framed by the HD wordmark in opposing corners.
Heart Department illustration — a navy serpentine snake coiled into a tight S-shape across a cream field, with HD logos in opposing corners.
Heart Department poster — the HEART DEPARTMENT wordmark stacked top-left in deep navy, with the brand's signature wide-eyed cat illustration leaning over a martini glass on a brand-red field.
Heart Department · Auckland
Freelance
Brand
& Name

Because shit content is heartless.

Naming · Strategy · Copywriting · Brand voice 2023
Heart Department Creative content agency · Auckland + Australia 2023

A name, a voice, and a rallying cry for a creative-content studio.

Heart Department is the conduit between brands and their audiences — a studio built for digital cinematic storytelling where the craft meets the heart, soul and visceral emotion captured on film. I wrote the name, built the voice and landed the line.

The Renovation Mentor key visual — framed serif logotype 'THE RENOVATION MENTOR / RENOVATE LIKE AN INTERIOR DESIGNER' on warm cream paper. The Renovation Mentor colour palette — four module cards in editorial style: Bathroom (forest green over wood), The Build (red marble), Site Wrap (mustard gold), After Care (purple stone). The Renovation Mentor editorial grid system — kitchen checklist on forest-green marble, Meet the Mentor on red brick, Q&A layout on sage, Renovation Mentor card on aubergine. The Renovation Mentor 'After Care' module — large serif AFTER CARE on red marble with a domestic interior, paired with William Morris's quote 'Have nothing in your house that you do not know to be useful, or believe to be beautiful.' on sage. The Renovation Mentor applications — laptop showing Kitchen and Bathroom modules, phone with Kitchen Checklist, t-shirt and a fan of stacked module zines.
The Renovation Mentor Est. 2024

Your house, only better.

Renovate like an interior designer
Naming · Strategy · Copywriting · Brand voice 2024
The Renovation Mentor Online interior-design learning platform 2024

A brand for people who don't want to renovate twice.

An online learning platform built on three pillars — inspiration, empowerment, and the practical. I named it, shaped the strategy and wrote the voice, because renovating your home shouldn't require a degree in architecture.

About

A decade of ideas, teams, and brands — first in Auckland, now in Sydney.

Day job: Senior Creative in advertising. Brand, CRM, digital and OOH — usually all at once.

Before this: Creative Lead at Hula in Auckland (2× Gold Pins), Copywriter at DDB Aotearoa (4× Silver AXIS), and Copywriter at FCB Aotearoa.

After hours: freelance brand and naming for independent businesses. Recent: Heart Department and The Renovation Mentor.

Currently
Senior Creative, CX Lavender
Specialty
Campaigns, naming, brand voice
Available for
Freelance brand work (nights & weekends)
Shiny things
2× Gold Pins, 4× Silver AXIS, 1× Crystal AdStar
Off the clock
Books, records, clothes, niche SoundCloud remixes, aliens
Education
Media Design School · AUT

Talk to me
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